Thinking out of the box: Creative Problem Solving & Decision Making
8 hour(s)
Objectives
Gone are the days when Problem Solving and Decision Making often happened within the four walls of a top boss’s cabin.
Problem Solving and Decision Making skills became a must have quality at all levels in an organization. Today these skills are not confined to the management and leadership levels only but are necessary at all levels and jobs in a company.
The course will help participants bring innovative solutions to their problems and problems in their organisations. As a skill, creativity, problem-solving and decision making makes you an interesting team player to prospective organizations.
Content
Introduction to creative thinking:
Learn to unlock your creative thinking skills, develop new and unorthodox solutions to the problems. Develop understanding of divergent and convergent tools you can use.
Tools and methods:
unleash the brain's creativity and potential using online Mind Mapping and Brainstorming tools
Out of the box thinking: activities that prompt you to think creatively and try to come up with out of the box solutions.
Introduction to Problem Solving:
Creative problem-solving skills help you determine the source of a problem and find an effective solution. Although problem-solving is often identified as a skill on its own, there are other related skills that contribute to this ability. This section will focus on those related skills.
Problem solving models
Problem solving techniques and tools (e.g. de Bono, Design Thinking)
Decision making:
We all take decisions when we make a choice among the available options. However, taking a good decision is a skill that requires you to undergo a certain process. Let's get introduced about decision making in this section.
Decision making process- dynamics (convergence and divergence)
Decision making techniques and tools
Apprenez à débloquer vos compétences en matière de pensée créative, en vous aidant à développer des solutions nouvelles et peu orthodoxes aux problèmes. Développer la compréhension des outils divergents et convergents que vous pouvez utiliser.
- Outils et méthodes: Libérez la créativité et le potentiel du cerveau en utilisant les outils en ligne de cartographie des idées et de brainstorming
- Pensée "Out of the Box": Activités qui vous incitent à penser de manière créative et à essayer de trouver des solutions originales. - - Introduction à la résolution de problèmes
Introduction à la résolution de problèmes:
Les compétences créatives en matière de résolution de problèmes vous aident à déterminer la source d'un problème et à trouver une solution efficace. Bien que la résolution de problèmes soit souvent identifiée comme une compétence en soi, d'autres compétences connexes contribuent à cette aptitude. Cette section se concentre sur ces compétences connexes.
- Modèle de résolution de problèmes
- Techniques et outils de résolution de problèmes (e.g. de Bono, Design Thinking)
La prise de décision:
Nous prenons tous des décisions lorsque nous faisons un choix parmi les options disponibles. Cependant, prendre une bonne décision est une compétence qui exige de se soumettre à un certain processus. Dans cette section, nous allons vous présenter la prise de décision.
- Processus de prise de décision (convergence and divergence)
- Techniques et outils de prise de décision
Points covered
Digital Competence:
Identifying needs and technological responses
Creatively using digital technologies
Problem solving
Tools:
Zoom
Whiteboard, Jamboard and Mural
Slido Mentimeter
Scrumbl
Assessment
Certficate, diploma
Certificate Art Square Lab
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Additional information
First session (4h): Input and virtual workshop on zoom plateforme: working on a real problem from the participants' working environment/ or a case suggested by the facilitator. Task to be implemented “at home”.
Second session (4h): Feedback on homework, input, discussion and further proposal for improvement