Speak comfortably on the phone

• Use a wide range of expressions used in professional telephone calls.
• Understand the different conventions in starting and finishing a professional telephone call.
• Use the language of persuasion to powerfully describe a product, project or service in a professional capacity.

• Apply their English language skills in making professional telephone calls with confidence.
• Improve both fluency and accuracy when using the English language.
• Enhance their wider professional skills by speaking on the telephone with the right level of formality, clarity and cultural awareness.

Our approach to training is highly interactive and based on real-world scenarios, we share best practices and provide you with a set of useful email templates to use in your daily work.
Expert: Toby Higson, The Language Partnership